Home / Refund & returns

Refund & returns

The 90-Day Risk-Free Guarantee

Try the Snoot Pad for up to 90 days. Wash it, use it, let your dog do their worst. If your dog doesn't use it or you're not completely happy, you get every cent back.

  • Used and washed pads are fine. We mean it. No "unopened packaging only" tricks.
  • No restocking fees. Ever.
  • We send the return label. Return shipping is on us.
  • Refund within 14 days of us receiving your return, to your original payment method.

How to start a return

1. Email support@hisnoot.com with your order number. 2. We reply within one working day with a prepaid label. 3. Drop it off β€” done. No questions, no hoops.

Your legal rights

Separate from our guarantee, your local statutory consumer rights remain unaffected. Our 90-Day Risk-Free Guarantee extends β€” and never limits β€” those rights.

HiSnoot is operated by RSK Group LLC, 312 W 2nd St Unit #A9223, Casper, WY 82601, USA.

⚠️ Template β€” have this reviewed by a lawyer before launch.